Each iPad is ordered with the AppleCare+ as standardized by the district. The support component of AppleCare+ begins after your product’s complimentary support period ends and extends it to 2 years. The Apple One Year Limited Warranty includes service coverage, and AppleCare+ extends the service coverage to 24 months from the purchase date of you Apple product, and allows up to two incidents of accidental damage from handling, each subject to a $49 service fee.
iPads purchased and assigned to the schools are placed in the school’s Destiny Library system.
Repairs (All repair requests for iPads should try the four steps below:)
Reset your network connection: If you can’t connect to websites or Apple’s App or other stores, tap the Settings icon on your Home screen, and then tap General→Reset→Reset→Network Settings, which often cures network connectivity issues.
Restart your iPad: Press and hold the Sleep/Wake button, and then slide the red slider to turn it off. Wait a few seconds. Press the Sleep/Wake button to turn on the iPad again.
Reset your iPad: Press and hold the Sleep/Wake button while you press and hold the Home button at the same time. This forces your iPad to restart. Ignore the Slide to Power Off slider when it appears; continue to hold down both buttons until you see the Apple logo in the middle of the screen.
Reset iPad settings: Tap the Settings icon on your Home screen, and then tap General→Reset→Reset All Settings. Resetting iPad settings won’t erase your data, but you’ll probably have to redo some settings afterwards.